Third Annual Telework Conference Shows How Telework Relieves Traffic Congestion, Increases Productivity and Decreases Company Costs

Companies are looking to cut costs wherever possible. Teleworking Programs are the solution - they help cut costs, increase morale and productivity, decrease traffic congestion (saving tax dollars) and improve the bottom line. The Telework Conference demonstrates how to implement successful telework programs.

(PRWEB) January 16 2004--Teleworking is becoming a big trend since it relieves traffic congestion, increases employee productivity and decreases company costs. Employers are seeing the cost savings and looking at teleworking as an alternative to moving their facilities out of the United States. Employees want to telework to avoid commuting hassles on increasingly congested roads and spend more time with their families. Employers are realizing teleworking improves productivity, lowers turnover, reduces sick days and healthcare costs and saves a bundle on real estate costs. Governments are interested in teleworking because it can reduce traffic congestion and pollution while avoiding spending billions of tax dollars on costly new roads and transit lines.

The benefits and savings of telework may be enough to dissuade companies from moving their operations, and jobs, offshore.

The trick has been the how-to’s of teleworking. Employers are reluctant to commit to teleworking because they are unsure how to manage employees and guarantee performance, sight unseen. There are also unique issues with teleworking such as setting up home offices, complying with privacy laws such as HIPAA and liability.

There is a unique one-day conference taking place in Dallas, Texas on February 3rd intended to help employers, and government policymakers with these issues by discussing successful solutions and telework programs. The 3rd Annual Telework Conference (www.nttc.ws/telework), hosted by the North Texas Technology Council (www.nttc.ws) and sponsored by business/trade media firm CMP Media, features sessions by teleworking consultants and practitioners followed by roundtable discussions.

“The goal of our conference is to give enough information, contacts and sources to our attendees to show not only why teleworking can help them, but more importantly how to implement a successful telework program in their company,” says NTTC co-founder and Executive Director, Terry Traveland. “Attendees will be able to return to their companies with the knowledge & tools necessary to start a telework program.”

Call centers are one of the industries considering and successfully deploying teleworking to cut costs and improve service. Well-known companies such JetBlue, Office Depot, 1-800-Flowers.com and Procter and Gamble have some or all of their customers’ phone and e-mail contacts handled by workers at home.

With the work being virtual—employees don’t interact face-to-face with customers--and electronic monitoring of employees is commonplace—call centers are a natural fit for teleworking.

For such reasons the 3rd Annual Telework Conference adjoins the Call Center Demo and Conference on Feb. 3rd through 5th, hosted by CMP Media, publishers of Call Center Magazine www.callcentermagazine.com. The call center show has a separate telework track providing information on creating a virtual call center, which has proved to be incredibly popular at past conferences.

“Call centers are beginning to realize that teleworking offers a viable alternative to offshoring because it unchains them from expensive real estate while retaining quality customer service,” says Call Center Magazine Services Editor, Brendan Read, who covers offshoring and teleworking. Mr. Read has also just written a book on teleworking and is a teleworker himself.

Contact Information:
About the 3rd Annual Telework Conference contact: Terry Traveland, 214-676-8804 (cell) or 972-422-5544 (office)
About Call Center Demo and Conference contact: Yasmin Melendez, 917-305-3355
Conference speakers will also be available for interviews. Please contact Terry Traveland if you'd like to interview any of the speakers.